FREQUENTLY ASKED QUESTIONS
There are a total at least 2 tests to be done as of now (1st April 2022) until further notice.
For full vaccinated travellers,
PCR Test 1 - Prior departure from Malaysia (within 48 or 72 hours. Compulsory to do or not is depending on the destination country)
PCR Test 2 - Prior departure from Europe
RTK Test 3 - RTK by healthcare professional upon arrival
You may purchase the travel insurance upon tour confirmation and issuance of air ticket.
Kindly refer to these 2 travel insurances that offer pandemic coverage:
AXA - https://digital.axa.com.my/travel-insurance-malaysia/summary-of-benefit/
AIG - https://www.aig.my/personal/travel/travel-insurance
As travellers' safety is always our priority, we carry out the following measurements to give you a peace of mind to enjoy your tour:
1. All travellers booked to travel with Easy Europe are required to be fully vaccinated to travel.
2. Tour managers and travellers will need to complete a personal travel declaration before joining the tour.
3. Hand sanitizer is freely available on the coach. We would advice you to bring your own medical face mask and gloves. Please note that airlines and other establishments may not accept washable cloth masks.
4. Quality checks and strict selection of our supplier partners, including airlines, coaches, hotels and restaurants to ensure all travel partners meet local regulations on social distancing and hygiene guidelines.
5. All frequently touched surfaces inside the coach, including handrails, doors, tables, and overhead lockers, will be disinfected daily.
Countries that accept Pfizer / AstraZeneca & PCR test not required:
- Austria
- Armenia
- Bosnia & Herzegovina
- Canada
- Croatia
- Czech Republic
- Denmark
- Finland
- France
- Georgia
- Germany
- Hungary
- Iceland
- Italy
- Montenegro
- Netherlands
- Norway
- Scotland
- Slovenia
- Sweden
- Switzerland
- Spain
Countries that accept Sinovac:
- Armenia
- Azerbaijan (Mandatory PCR test)
- Bosnia & Herzegovina
- Croatia
- Denmark
- Finland
- France (Only accept Sinovas with Booster Pfizer & Moderna)
- Georgia
- Greece (Mandatory PCR test)
- Hungary
- Iceland
- Montenegro
- Netherlands
- Norway
- Scotland
- Slovenia
- Sweden
- Switzerland
- Spain
Pre-Arrival in Malaysia:
- Fully Vaccinated Travellers
- Take a PCR test 48 hours prior to flight.
- NEGATIVE PCR test result is required.
- Upload the result and complete the traveller card in MySejahtera apps 48 hours before the flight back to Malaysia.
- Travellers who were infrected with COVID-19 in the past 6-60 days of departure:
- NEGATIVE RTK-Antigen Professional test result is required.
- Upload the result and complete the traveller card in MySejahtera apps 48 hours before the flight back to Malaysia.
Upon Arrival in Malaysia:
- Take a RTK-Antigen Professional test upon arrival.
- Upload result to Mysejahtera app within 24 hours.
Yes.
In the event that lockdown happens during the trip, travellers will be given a grace period by the local government to return to their home countries. Easy Europe team and local specialist will assist and support you in every step to return to Malaysia safely.
If there is a lockdown in the country that we are departing to, we will defer the tour to another date.
This will be covered under AIG Out-of-country COVID-19 Diagnosis Quarantine coverage. You are advise to contact AIG emergency help desk for advice on the next step of action.
AXA - You are covered under Trip Cancellation (Pandemic coverage) if you are diagnosed with a Pandemic illness and certified unfit to travel in the opinion of the Medical Practitioner within the 60 days prior to the Trip.
AIG - You will be pay up to the amount shown in the schedule of benefits in your policy if the cancellation or postponement of your trip, for which you have paid under a contract and which is not refundable, is necessary and unavoidable as a result of you or your immediate family members being diagnosed with COVID-19 prior to the scheduled trip departure date.
For Malaysians who received 2 doses of Sinovac vaccine despite what type of booster shot received, you may refer to the list of countries that accept Sinovac vaccine.